For Homeowners

If a contractor project went wrong.

Before you file, a few things worth doing that make your complaint stronger and give you real leverage — not just a place to vent.

Report a Contractor
Gather your paper trail first. Contract, change orders, receipts, texts and emails, and dated photos of the work. The more specific and documented your filing, the more weight it carries — both here and if you pursue other action.
File where it actually helps. A complaint here documents the pattern publicly. For binding action, also consider: the Texas Attorney General, BBB, your county's small claims court, and, if licensed work was involved, the relevant state licensing board.
If it involves insurance. Contact your insurer's fraud unit if you believe claims were misrepresented, and keep a copy of the insurance scope of work versus what was actually completed.
This site is not legal advice. For contract disputes over a few thousand dollars, a consultation with a construction attorney or your county's legal aid office is worth the hour — many offer free initial consultations.